The owner of a phone repair business uses AI to automate all customer calls and text messages
Martin has started a small phone repair business a year ago. First, it was easy for him to handle all the appointments, phone calls, online bookings and text messages, but recently as he has gained some regular clients and has more work to do it has become exhausting.
Challenges
• 20 unanswered calls a day • Missed opportunities • After-hours calls • Double bookings • Overlaps • Unhappy clients • Unable to afford front desk worker
Solution
• Artificial Intelligence trained on real-life appointment scheduling conversations to turn every phone call into a booking • Answers phone calls and text messages in every channel 24/7 • Collects all the necessary info from the customer • 20 times cheaper than front desk worker • Google calendar integration
Google Calendar Integration
Have all your appointments in Google Calendar, so the AI knows your availability • No overlapping • No double booking
Email Notifications
Having booked, rescheduled or canceled an appointment, the AI Assistant instantly sends an email notification with the appointment details.
Benefits
The AI is takes up to 100 calls at once, 24/7, handles every SMS channel, phone call, and calendar, as well as answer up to 1,500 FAQs. Also, clients won’t have to be concerned about the time they text or phone for booking, because the AI will always be available and never get tired.